Crisis Office

The Crisis Office offers assistance to low income persons unable to provide for the basic necessities such as shelter, food and clothing. 

The office is located in the Xavier Building at 1435 N. Illinois Street, Indianapolis, IN 46202. The Crisis Office is open:
Monday- 1:00pm to 3:00pm & 5:00pm to 6:00pm
                 Evening time is for food only
Tuesday- Thursday- 10:00am to 11:00am & 1:00pm to 3:00pm

Appointments are not necessary. However, the number of clients seen on any given day is limited. Clients should arrive prior to 10 a.m. or 1 p.m. for a greater chance of being served. Hours of operation are also impacted by staff availability and the availability of resources. Further information can be obtained by calling the Crisis Office at 317-236-1512.

Description of the Crisis Office program:

Assistance is given by linking clients with existing community resources and by providing direct assistance where gaps occur.

Direct services include access to our own food pantry and clothing room. Also available to clients are bus tickets, vouchers for gas, food, and clothing.

Limited financial assistance is provided for rent and utilities. Financial assistance is usually limited to the last $25.00 needed to prevent an eviction or disconnect.

The program targets low-income persons with no income, 18 years or older, who need short-term assistance to maintain the basic needs not being met by government programs.

Volunteer Needs:

The Crisis Office is staffed by trained volunteers who interview clients to determine their needs. Volunteers are also used to coordinate the food pantry and clothing room.

Training videos and material from the Information and Referral Network, Inc. are utilized to train volunteers as intake workers. Specialized orientation for the Crisis Office and Catholic Charities Indianapolis is also utilized. A minimum of one year commitment of one day per week and attendance once a month at an in-services meeting is required.

Material Assistance Needs:
Food Items                             Other Needs
-Canned Meats                       -Baby Food
-Soup                                        -Disposable Diapers
-Spaghetti Sauce                     -Toilet Paper
-Peanut Butter                        -Cleaning Supplies
-Dried Food                             -Personal Hygiene Items
-Powdered Milk                      -Men's, Women's and Children's clothing items
-Rice & Beans                         -New socks and underwear

Monetary donations can be made to the Crisis Office GIVE NOW

The Crisis Office services are made possible by the support of Citizens Energy Group. We thank them for their continued support.